Delivery Policy and Information
ACCELERATION SRL is committed to providing you with fast and efficient delivery services, ensuring that the ordered products reach you in the best conditions and in the shortest possible time.
Delivery Methods
We collaborate with trusted courier services to deliver your orders safely:
- FAN Courier
- DPD
- Sameday Courier
Shipping Cost
- 19.99 RON for orders with a total value below 500 RON (VAT included).
- FREE delivery for orders with a total value over 500 RON (VAT included).
*The delivery cost includes VAT and is valid for any location in Romania.*
Delivery Time
Orders are processed and shipped as soon as possible:
- 24 – 48 hours from order confirmation.
We strive to deliver orders within 48 hours. In exceptional cases, delivery times may vary, and in such situations we will inform you promptly.
Delivery details
- Home Delivery: The products will be delivered directly to the address specified in the order.
- Cash on Delivery: You can opt for cash on delivery, paying the order value upon receipt of the package.
- Order Tracking: After shipment, you will receive an AWB number to track the delivery status in real time on the courier's website.
Delivery Areas
We deliver to any location in Romania, without exceptions.
Important Notes:
- Localities Outside Coverage Area:
- If your location is not within the courier's standard coverage area or there is no office nearby, additional charges may apply. additional costs for external kilometers.
- If such situations arise, we will contact you. before shipment to inform you and obtain your consent.
Recommendations when Receiving the Package
- Check the Package: Please check the integrity of the packaging and seals upon receipt.
- Report Problems: If you notice any damage or irregularities, ask the courier to draw up a report of the findings and contact us immediately at the phone number +40 744 549 137.
Customer Service
We are here to help you with any questions or concerns:
- Phone: +40 744 549 137
- E-mail: raduacceleratia@yahoo.com
- Working hours:
- Monday – Friday: 08:00 – 19:00
- Saturday: 08:00 – 16:00
- Sunday: CLOSED
Return Policy
Ne dorim să fiți pe deplin mulțumit de produsele achiziționate. Dacă, din orice motiv, doriți să returnați un produs, vă rugăm să ne contactați la numărul de telefon +40 744 549 137.
Benefits Offered to Our Clients
- Quality Products: We offer a wide range of high-quality automotive products from reputable suppliers.
- Prompt and Professional Services: Our dedicated team is at your disposal to provide you with the best buying experience.
- Dedicated Support: We are here to help you with any questions or concerns regarding products or orders.
- Fast Delivery: We ensure that the products reach you in the shortest possible time.
- Free shipping: For orders over 500 RON (VAT included), we offer free delivery.
Additional Information
- Accepted Payment Methods:
- Cash on delivery (cash on delivery)
- Bank transfer (in advance)
- Card payment (if available on the site)
- Order Modification: If you wish to change your order after placing it, please contact us as soon as possible.
- Order Cancellation: Orders can be cancelled before shipment. Please notify us in a timely manner.
Thank you for choosing ACCELERATIA SRL! We are committed to providing you with the best services and products to fully satisfy your needs.
Company Data
ACCELERATION SRL
Număr de ordine în Registrul Comerțului: J35/1157/1995
Cod Unic de Înregistrare: RO7847852
Registered office: 22 Republicii Street, Sânnicolau Mare, Timiş, Romania
Phone: +40 744 549 137
E-mail: raduacceleratia@yahoo.com